AT&T has apologized for last Thursday’s network outage. They say they recognize the frustration this outage has caused and know they let many customers down.
AT&T said it will provide a $5 credit to customers who were “potentially impacted” by Thursday’s widespread network outage.
Individuals and some small businesses impacted by the outage qualify for the $5 credit. However, AT&T said AT&T Business, AT&T Prepaid, and Cricket customers are ineligible for the credit.
