Did someone call asking for your EBT card number or PIN? Be careful; some thieves may pretend to be TDHS to gain customer information, but the Tennessee Department of Human Services WILL NOT ask for your card number or PIN during a call.
If you are unsure if an unplanned call, text, or communication is from TDHS, DO NOT SHARE YOUR INFORMATION! Instead, check your case using the One DHS Customer Portal (OneDHS.TN.Gov) or contact TDHS directly using the information on our contact page at TN.Gov/HumanServices/Need-Help-/TDHS-Contact-Us.html. Your safety and security are important to TDHS. They want their customers to stay alert and safe from criminals who work to steal benefits through phishing or electric means! More fraud prevention information can be found at TN.Gov/HumanServices/Need-Help-/TDHS-Fraud.html.