Verizon customers who were affected by a widespread outage Wednesday afternoon will receive a $20 credit on their accounts, but it won’t automatically show up unless it’s redeemed.
You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.
Verizon experienced a nationwide wireless outage that impacted more than 100,000 users and left customers who are iPhone users stuck in an SOS mode, while other users experienced dropped calls.
Verizon announced that the outage was resolved Wednesday night, and Downdetector outage reports declined dramatically overnight.
